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◎ Sales technical support
Job Responsibility:
  • Responsible for technical support for the sales and communicating with the customers on pre-sales products selection and help customers making technical scheme.
  • To be in charge of after-sales products installation and debugging.
  • To develop technical training to employee and customers.
  • Responsible for the communication and after-sale service. Do the maintenance and testing of equipments.
Job Requirements:
  • Bachelor''s Degree or above, Major in Mechatronics or related.
  • Be proficient in AutoCad software and 3D design software and have good hand skills.
  • Positive attitude and good initiative in dealing with challenges and opportunities, high team-work spirit
 

◎ Inside Sales
  • Answer incoming phone calls and respond to customer requests, converting calls into outside sales.
  • Sell product and place orders from incoming phone calls, emails, fax''s or the internet into the computer system. Provide customers with product and service information they require, as well as quote products that customers inquire about.     
  • Present and sell company products and services to current and potential customers.
  • Follow up the customer needs and quotation, help to identify and resolve customer
    concerns and problems
  • Work with outside sales and technical Engineer as a team in promoting sales work,
    product extending and good company reputation building.
  • Other work assigned by Manager
 

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